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Free Shipping

We ship FREE to the contiguous US.

Shipping usually takes 3–12 business days depending on your order.

Orders process within 1–2 business days, and you'll receive tracking once shipped.

Standard items (panels, signs, hand tools, accessories): 3–7 business days.
Heavy freight items (workbenches, tool cabinets, large equipment): 6–12 business days. Liftgate service may cost extra — contact us to confirm.

No handling fees, no surprise surcharges. The price you see is the price you pay.

For more information, visit our shipping policy.

30-day Money-back Guarantee

Changed your mind or something not quite right? No problem — you have 30 days from delivery to return it, and we never charge restocking fees.

Just email us with your order number and we'll handle the rest. We'll send you everything you need, including the return address, so there's nothing to figure out on your own.

Returns should be in like-new condition with the original packaging. Return shipping is on you for change-of-mind returns, but if anything shows up damaged, defective, or wrong, we cover it all — including shipping. For big freight items, just reach out first and we'll help you sort out the easiest, most affordable option.

Got a damaged or incorrect order? Snap a few photos and email us the same day, and hang onto the packaging.

Once we receive your return, refunds usually land within 5–10 business days.

For more information, visit our return policy.

Warranty Information

Every product we sell is backed by its manufacturer's warranty. As an authorized dealer for all our brands, everything we ship is 100% genuine and sourced directly from the maker.

Warranties cover defects in materials and workmanship under normal use. They don't cover damage from improper installation, misuse, overloading, or normal wear and tear.

Have a warranty question or need to file a claim? Just email or call us with your proof of purchase, and we'll handle the back-and-forth with the manufacturer for you.

For more information, visit our warranty page.

Why Shop With Us

You've got options when you shop online — here's what makes Workshop Theory worth your trust.

Free Shipping — On every order in the continental US. No minimums, no hidden fees, no surprises at checkout.

Competitive Pricing — We keep a close eye on our pricing so you're always getting fair value. Got a pricing question? Reach out anytime.

30-Day Returns — If something isn't right, you have 30 days from delivery to start a return. Just keep items unused and in their original packaging.

Authorized Products Only — Every brand is vetted and authorized, so every product is 100% genuine, sourced straight from the manufacturer, and backed by the full warranty. No grey market, no counterfeits, ever.

Real Customer Support — We're a small team that actually cares. When you reach out, you're talking to real people who'll help. Email or call us, Monday–Friday, 9AM–5PM MST.

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